We loved working with Miryam and the ladies! Every cleaning was great, we hired the crew for 2x month for almost a year. We preferred the 8am slot on the weekends. The ladies were always professional and nice. We appreciated the extra precautions taken for the pandemic, too.
They did a really great job. They were very thorough with cleaning the apartment and for a reasonable price too. I highly recommend this cleaning service!
The Cleaning Touch is the best service in the DMV! They cleaned my 2 BR/ 2 BA apartment monthly for over a year. I recently moved out of state and I doubt I'll ever be able to find a company as great as them. The Cleaning Touch not only leaves your house in impeccable shape, but they don't use harsh cleanings so your house smells fresher than ever before. Also, the ladies work so quickly! I'm always amazed. Trust me you will not regret booking them!
Excellent service, I hired this company to clean my condo before putting it on the market. They did a great job and were very easy to work with! Thank you!
I used The Cleaning Touch for the past 4 years and would highly recommend them to anyone looking to keep their home sparkling clean. I had dark hardwood floors and stainless steel appliances and they always polished those perfectly. I have a very inconsistent schedule and they were always able to accommodate me. Their pricing is quite reasonable and the cleaning supplies they use are eco friendly. I have unfortunately moved to a different state and wish I could take them with me. I will have difficulty finding a new cleaning service as good as them.
I contacted Miryan to get a quote on a deep clean for a new home I was purchasing. She was very responsive and we setup a time to meet for a quote. The quote was reasonable and we scheduled the clean. I had just got my floors refinished so the house was extra dusty and dirty. The cleaning team did an excellent job. The house was sparkling. I was very impressed. I would highly recommend!
Good prices, great job cleaning/house is always sparkling, and great customer service
Well I am being generous in giving the cleaning touch a 2 star. The owner Miryam when I met her she was nice came to the house gave me a quote. They have been cleaning for me for about 4 months. Yes she has a team that she sends to you. In the beginning I guess to try to impress you they will send their best teams and then little by little they all disappear there was a time that she would send me four people and then three people and then two people and then at the end the worst people they were young and inexperienced may be she was training them. Also the women are different every time they either quit or I don't understand. I have had a team that I was satisfied with at obut never saw them again. I was trying to work with her in trying to find me another team that were experienced and detail oriented people that you don't have to go around and tell them clean this clean you forgot to clean here etcc. You would think as they claim in their website "experts" they know what it is that they need to clean the simple details of the house like behind furniture, windows under the sofa behind the toilet. I continued to give her a chance and finally I was frustrated and said that I would find somebody else and she was not even willing to make it better and send me other people she did say to go ahead and find somebody else. So this is what you call a business I believe and working in making things better and not telling your client to find somebody else . I run my own business myself and you try to work with your customers so she either has way too many customers or doesn't care about her clients.
I called back to Miryan and her team after 6 months since I could not find anyone else who can provide better service than The Cleaning Touch. Yes, I was going to boycott them since they weren't responsive and I had several missing appointments, but their service was the best I've had so I decided to come back and give it another try. Miryan was very responsive this time and was happy that I am returning. She sent Janie's team to me and followed up in person to make sure the cleaning went well. I would recommend cleaning touch to others. I understand that their business is growing and thriving and my only recommendation would be please value your existing customers as much as your new customers.